Before Signing and Agreeing-need to Read The Fine Print

Big businesses makes promises and give you a line of sales pitch to sell you there products or switch to their company and they promise you a fair and honest and cheap package. If you notice the sale representative goes on and on with a long script-need to double check into the business background. School advertisements sounds good on TV commericals but in reality when going back to school make sure you do some research and before signing any papers, read the fine print and between the lines. Many consumers get trapped into broken promises.

Century Link-when I signed up for Century link to get a home line phone, all I asked for was for basics services. I listen to the sale pitch on the phone from the sale person who tried to talked me into receiving other services. I bluntly came out said “No! All I want is home line phone and with the basics and give me the price. According to our conversations she gave me a price and it was within my budget plan so I accepted the offer. The first few bills were as the sales representative said, but than a two months later having the services all sudden the price kept rising higher and higher. Basic phone services was $20 a month, that is without long distance and you can only call within your area. I hardly made a lot of calls and used my phone for I only had my home phone line put in for emergency only because I have a sick husband. So any how the phone bill jumped from $20 to almost $100 a month. I payed it but than the phone bill started get a bit higher. I finally said called Century Link and spoke to someone, I asked, why my phone bill was so high when I only have basic services. Didn’t have long distance, or Internet with the company or any other services with them, just basic services. The person I spoke to from Century Link put me on hold for a good twenty minutes say at least. Finally she came back. “I looked up your account the sales lady replied, apprently there was an error on our part. We will refund you by deducting your next month bill so it should be lesser next bill. Next month bill came and I saw no differences in the bill. So I talked to a few other customers that done business with Century Link and they were having the same problems.